| Active Invoices | An 'Active Invoice' is an invoice with OPEN or COMPLETE Work Orders associated to it. It is Active because changes can still be made to it by ECA staff. |
| Applicants | "Applicants" is now in use, rather than "Intakes" -- Note: Prospects has also been used here. |
| BD | Blower Door |
| BSRP Basic Systems Repair Program
| Provides grants up to $15,000 for emergency repair or replacement of basic systems: heating, water/sewer, electrical and structural. Administered by PHDC.
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| CAP Customer Assistance Program
| PECO Energy's percent of income payment program for payment troubled low income customers.
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| Customers | "Customers" is now in use, rather than "Clients".
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| CCF | Hundreds (centennial) of cubic feet
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| CLS Community Legal Services
| Public Interest Legal Services provides free legal representation to low income. Also serves as the Public Advocate on gas issues.
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| CNC | Can Not Contact
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| CNE | Can Not Enter - Occupant's not home
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| CO | Carbon Monoxide
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| CRISIS
| The second stage of LIHEAP. Crisis grants up to $250 are available to prevent shutoff, or to restore heat or heat related utility service.
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| CRP Customer Responsibility Program
| PGW's program for low income customers, involving a percent of income (PIP) payment plan. Most customers pay 7.35% of income toward their gas bill.
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| CV | Crew Visit
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| CWP Conservation Works Program
| PGW's conservation program for low income customers. CWP provides an average of $400 worth of insulation, air sealing, clock thermostats, education and other measures.
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| DCED Department of Community & Economic Development
| Administers WAP for the State of Pennsylvania. Created in 1996, it is the result of a merger of the Departments of Commerce and Community Affairs.
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| D/E | Data Entry
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DOE Department Of Energy
| Administers, Designs and Assesses Energy Efforts for the federal government.
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| DPW Department of Public Welfare
| Administers the Low Income Home Energy Assistance Program in PA.
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| DSM Demand Side Management
| The creation of energy supply by the management of demand, involving conservation and load management in order to reduce demand.
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| ECA Energy Coordinating Agency
| ECA coordinates low income energy services and administers the CWP, Water CAP, Heater Hotline and a number of other programs including ECAP.
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| ECAP Energy Cooperative Association of Pennsylvania
| ECAP is an energy cooperative which sells renewable energy, affordable electricity and fuel oil at affordable prices.
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| GSO | Gas Shut Off
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| H&S | Health & Safety (issue)
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| HELP Homeowner Emergency Loan Program
| The Water Department's loan program to abate Water Department violations in water/sewer lines. HELP has no income restrictions and is a 0% interest loan.
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| HERS/EEMs Home Energy Rating System / Energy Efficient Mortgages
| A national rating system for residential energy efficiency. ECA has 4 Certified HERS Auditors.
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| H/O | Home Owner
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| LC | Landlord Consent
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| LICAP Low Income Conservation Assistance Program
| Philadelphia Water Department conservation program for low income customers. It provides minor plumbing repair, water conservation devices and education.
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| LIHEAP Low Income Home Energy Assistance Program
| Federal Funds to help low income people pay for heating fuel once a year.
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| LIURP Low Income Usage Reduction Program
| PECO Energy's conservation program for its low income customers.
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| MFD | Multi Family Dwelling
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MSR Million Solar Roofs
| A federal program which has created partnerships across the country. Its goal is to
install 1,000,000 solar rooftop applications by 2010.
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| NEC Neighborhood Energy Center
| One-stop-shop for all low income energy services.
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| NESIP Non-Profit Energy Savings Investment Program
| Provides free audits and low interest loans to non-profits to reduce their energy costs.
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| NFT | No Further Treatment
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| OHCD Office of Housing and Community Development
| Administers federal & state housing, energy and economic development funds for the City of Philadelphia & sets housing and energy policy.
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| PCA | Property Class Average
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| PGC Philadelphia Gas Commission
| A five member body which regulates the Philadelphia Gas Works. In 2000 PGW will be
regulated by the PUC.
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| PHA | Philadelphia Housing Authority
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| PHDC Philadelphia Housing Development Corporation
| Administers Weatherization Assistance Program and BSRP.
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| PUC Public Utility Commission
| The five member body which regulates electric, gas, water, telephone, taxi's and other public services in Pennsylvania.
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| PV Photo Voltaic
| Photo voltaic cells manufacture electricity from sunlight.
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| REACH For Energy Self Sufficiency
| A federally funded pilot program, providing a comprehensive approach to the resolution
of low income energy problems.
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| SDF Sustainable Development Fund
| SDF provides low interest loans and grants to help develop the renewable energy
industry in the Philadelphia area.
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| Services | Services with a flag denoting ActualWorkDone vs. soft
services, to replace Measures, Treatments and Services.
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| SHARP Senior Housing Assistance Repair Program
| A home repair program for elderly run by Philadelphia Corporation for Aging (PCA).
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| SFD | Single Family Dwelling
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| STY | Story |
| T | Tenant |
| UESF Utility Emergency Services Fund
| A private fund to assist people at 150% of poverty level after all other public sources have been used. UESF can pay gas, electric or water bills.
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| WAP Weatherization Assistance Program
| A federally funded weatherization program providing for low income households.
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| XCRP | No longer in the CRP program
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